7 DAYS GUARANTEE - 100% SATISFIED OR REFUNDED
All merchandise sold by delaurentisglass.com comes from our production and Murano glass manufacturers and is guaranteed to be genuine, in new condition and inspected by the highest quality control to meet the company's experience standards. All products offered are protected by a 7 Days Full Satisfaction Policy which guarantees a full refund or product exchange if in unused condition. If you are not satisfied with an item that you have purchased, you may return the item within 7 days of delivery for a:
• Change of the product.
• Credit for the purchase in the future: a full refund of the value of the product minus shipping, box and other charges which will be credited to your account as store credit. The store credit does not expire and can be used like cash at any time for any purchase in our store.
• Money Refund: full amount paid, minus the shipping, gift wrapping or other charges (duties and fees), will be refunded to your Credit Card or PayPal Account (see details below).
PLEASE NOTE: The returns are applied to the physical persons who act for non-attributable scopes to their own professional activity. Therefore they are excluded from the return policy the purchases carries out to you from retailers, wholesalers and distributors companies. The return of goods will be sent, within the term of 7 working days from the reception of the goods, to: De Laurentis Fratelli, Customer Service, Dorsoduro 2766/A, 30123 - Venice ITALY.
PLEASE NOTE: it is important to communicate the modality of reimbursement by PayPal. The objects must be given back by the care of the consumer, in integrity conditions. Once the goods are received and verification of integrity will be provided, in the shortest time possible we will start the process to accredit the amount.
Last update – 20/10/2017