Shipping and payment conditions

 

delaurentisglass.com is the e-commerce shop of De Laurentis Fratelli snc. This company is registered by CCIIAA province of Venice, VAT n. IT02688330279. The registered office of the company is Dorsoduro 2766/A, 30123 Venice, Italy.

 

  1. Quality assurance

All of our items are top quality, guaranteed and certified "Murano glass". Small variations in shape, size, color and "imperfections" such as air bubbles are a sign of the typical craftsmanship.

 

  1. Pricing and Availability

Most of the production is made by us or exclusively by the best glass manufacturers. The sale price of each item is indicated below each photo of the product. The price is in Euro addressed to international sales to individual consumers. The availability of each product is indicated in all descriptions.

 

  1. Privacy

delaurentisglass.com ensures that all personal information is protected. Free shipping, discounts or promotions may be possible for large orders.

 

  1. Payments

We accept payments by PayPal and credit card. See more details in the relevant section of payments.

 

  1. Communication

To get a better assistance contact us via email. If you want to contact us in other ways please go to the contact page.

 

  1. Rules for shipping

We send parcels safely using all modern technologies, such as vacuum packaging, boxes and gift boxes. Shipping times are listed in product descriptions. Sometimes for reasons of force majeure we can be delayed with respect to the above, but we will keep you updated on the status of evasion. For more information, please see the details in the appropriate section.

 

  1. Copyright

All content posted on the site, such as text, graphics, logos, button icons, images and software, are the property of delaurentisglass.com or its affiliates or suppliers, and the contents are protected in Italy, the European Union and all foreign copyright laws. The compilation of all content on this site is the exclusive property of delaurentisglass.com. You can systematically extract and/or re-use parts of the website content only with the express written consent of delaurentisglass.com.

 

  1. Brands

delaurentisglass.com is the exclusive owner of the logos and trademarks. The graphics, logos, pages, buttons and icons, scripts and service names are trademarks of delaurentisglass.com. You cannot use the trademarks without the permission of delaurentisglass.com.

 

  1. Returns

For reimbursement of products and the procedures for withdrawal see the appropriate page.

 

10.Jurisdiction

These conditions are governed by and construed in accordance with Italian laws. Any disputes will be settled exclusively by the Court of Venice.

 

 

PAYMENT INFORMATION

Safe Payments 100%.

Transactions on Internet safety is paramount, shopping should be enjoyable and carefree. We use different payment systems such as the system's secure Skrill for payments on the internet with a credit card secured with SSL (Secure Socket Layer) 128-bit. In addition, our site is integrated with the payment system PAYPAL.

 

Skrill (Moneybookers)

Skrill Direct is an instant online payment method which is currently used by more than 100 banks and reaches more than 110 million European consumers, which can make payments directly through its online banking services. For consumers, it is an easy, instant and secure way to pay for their purchases. Skrill Direct is certified by TÜV Saarland (German Association for Technical Inspection) as Payment Method Approved 100%. TÜV Saarland confirms, moreover, that the method of payment by bank transfer direct to Skrill Direct allows online bank payments safe, easy and fast, without having to resort to recordings. The circuit Skrill accepts all types of credit cards, Visa, MasterCard, American Express, Maestro.

 

PayPal

PayPal protects your financial information with security systems and fraud prevention innovative. When you use PayPal, your financial information is not shared with the merchant. Once your payment, you will receive a receipt of the transaction by email. If you have an account PayPal.com you can simply pay with PayPal funds.

 

 

TERMS AND CONDITIONS FOR SHIPPING

FAST SHIPPING

delaurentisglass.com is a retailer of products made from certified and genuine Murano glass. We guarantee the same service and courtesy of a local dealer.

We ship our products worldwide through courier services using both Economy and Express services. The express delivery service takes about 3-5 working days but it is more expensive. The Economy service takes about 15-40 working days and it's totally FREE with a minimum order of 400 Euros.

 

FREE DELIVERY

> Minimum purchase order 400 EUR

* Cannot be combined with other discounts and/or promotions.

 

We use courier services such as UPS, DHL, FedEx, EMS. Upon request, we will be happy to help you find the preferred shipping method. If your country is not listed in the menu of choice of the shopping cart, please contact us via email and we will do our best to arrange shipping to your location.

Shipping charges are not included in the sale price and are calculated separately based on variables such as volume, weight and country of destination.

The preferred shipping method is selectable within the order page before you proceed with the payment. The cost of postage can be displayed in the shopping cart during the checkout process of purchase.

Once the order is ready to ship, we will provide a tracking number on request and you will be able to track the transit of your order through the site of the shipper. Important: when you proceed to purchase a product, remember to provide a valid phone number for the courier may need to contact you should it wish to communicate information about the delivery of the package.

NOTE: Some products can only be sent via regular mail, please check the exact information about shipping to your country. Many items are not in stock at time of ordering as they are made to order so if you have particular urgency contact us to find out the exact date of shipment.

We do not assume responsibility for the charges, taxes and customs duties for countries like the US, Canada, countries in Asia, Russia, Switzerland, Japan and other countries outside the European Union. For Italy and EU countries there are no extra fees upon delivery. We suggest you verify the amount of duties with the customs agency in your country.

At this time, we do not ship to PO Boxes.

All transit times are estimated on the basis of the tables indicative of the courier. Sometimes problems outside of our control can be met which may delay shipment. For any emergencies or urgent orders please contact us before placing your order at: info@delaurentisglass.com

 

Last update - 20/10/2017